Privacy Policy
1. The personal information we collect
The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information you provide to us, information we collect automatically when you use our Services, and information from other sources, such as third-party services and organizations, as described below.
A. Personal Information You Provide Directly
We may collect personal information that you provide.
- Account Information. We may collect personal information related to the creation or management of your account, such as your name, email address, phone number, address, professional details, and any other information you provide to us or that we otherwise collect.
- Purchases. We may collect personal information and details related to your purchases, including payment information. All payments made through our services are processed by third-party payment processors. While we do not directly collect or store payment card information entered through our services, we may receive related information, such as billing details.
- Communications with Us. When you request information about our services, subscribe to newsletters, seek support, or otherwise communicate with us, we may collect personal information such as your email address, phone number, or mailing address.
B. Personal Information Collected Automatically
When you use our services, we may automatically collect personal information.
- Automatic Collection of Personal Information. We may automatically collect certain information when you use our services, such as your Internet Protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location data (including approximate location derived from your IP address), and Internet service provider details. Additionally, we may collect information about how you interact with our services before, during, and after use, such as pages visited, search queries, links clicked, types of content engaged with, frequency and duration of activities, and other usage patterns.
- Cookie Policy (and Other Technologies). We and third parties that provide content, advertising, or other features on our services may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect information when you use our services.
- Cookies. Cookies are small text files placed on your device’s browser to store preferences, facilitate, and enhance your user experience.
- Pixel Tags/Web Beacons. Pixel tags (also known as web beacons) are snippets of code embedded in our services that help us collect information about engagement. For example, pixel tags allow us to determine if a user has visited a particular webpage or clicked on a specific advertisement. They may also be used in emails to track whether a message was opened, interacted with, or delivered.
- Analytics. We use technologies and third-party tools to analyze data and improve our services. These tools help us better understand how our digital services are used and allow us to continuously enhance and personalize the experience. Some of our analytics providers include.
- Google Analytics. For more information on how Google uses your personal information, please refer to “How Google Uses Information from Sites or Apps That Use Our Services”To opt out of Google Analytics, click “here”
To understand your choices regarding these technologies, please refer to“Your Personal Information Choices and Rights” below.
2. Purpose of Collection and Use
We collect only the minimum necessary personal information for customer inquiries. We request your consent to collect and use your personal information for the purpose of verifying inquiry details and providing responses.
A. Service Provision
We use your personal information to fulfill our contract with you and provide the following services
- Manage your information and account.
- Provide access to specific areas, features, and functionalities of our services.
- Respond to customer or technical support requests.
- Communicate with you regarding your account, activities on our services, and policy updates.
- Process financial information and other payment methods for purchased products or services.
- Process applications if you apply for a job posting on our services.
- Enable event registration.
B. Marketing and Advertising of Our Products and Services
We may use personal information to provide you with personalized content and advertisements.
We may provide these materials as permitted by applicable law. Our marketing methods may include email campaigns, SMS messages, targeted advertisements, “personalized ads” or “targeted ads,” which may also involve cross-device tracking.
If you have any questions about our services, please feel free to contact us through“Contact Us”3. Retention of personal information
We retain the personal information collected in accordance with this Privacy Policy for the period necessary to provide our services and fulfill related legal obligations. This includes providing customer service, resolving disputes, legal defense, conducting audits, achieving business purposes, and fulfilling contractual obligations.
When determining the retention period for personal information, we consider applicable legal requirements, the amount and sensitivity of the data, the purposes of processing, and whether there are alternative ways to achieve those purposes.
Once the purpose of collection and use has been fulfilled, we promptly dispose of the information. However, if retention is required by other laws, we will retain the information for the period specified by the relevant regulations.